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Refund & Cancellation Policy

Refunds

Image by Laser has a no refunds policy. Please choose carefully as we do not offer refunds if you simply change your mind or make a wrong decision. Treatments are not transferable between individuals. Refunds will be provided where required under the Australian Consumer Law.

Bookings & Cancellation Policy

Image by Laser has a no refunds policy. Please choose carefully as we do not offer refunds if you simply change your mind or make a wrong decision. Treatments are not transferable between individuals. Refunds will be provided where required under the Australian Consumer Law.

Single Treatments

Please note: Single treatments require an upfront $55 deposit to secure the appointment time requested. This deposit is used towards the cost of the treatment on the day, or in the case of failure to provide 48 hours notice to cancel or move the appointment, the deposit will be forfeited.

Pre-Paid Treatments

A pre paid treatment will be forfeited if less than 48 hours or no notice is provided to cancel or reschedule an appointment. We strongly encourage providing as much notice as possible to avoid inconveniencing our other clients and staff. Image by Laser will provide you with an SMS reminder regarding your appointment date and time prior to your treatment.

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